Cancellation and Refund Policy – Loop Gems

1. General Provisions

This Cancellation and Refund Policy applies to all digital products, services, memberships, and subscriptions offered by Loop Gems, unless explicitly stated otherwise in the terms of a specific product or offer.

By purchasing a product or subscribing to a service, customers agree to the applicable terms and conditions presented at the time of purchase.

All mandatory statutory consumer rights remain unaffected by this policy.

2. Money-Back Guarantee and Refunds

Loop Gems does not generally offer a voluntary money-back guarantee.

A money-back guarantee is only provided if it is explicitly stated on the respective product’s sales page, within the sales funnel, or in the specific terms and conditions of the offer.

Where a money-back guarantee is expressly offered, the eligibility requirements, time limits, and conditions stated for that particular offer shall apply.

If no money-back guarantee is explicitly mentioned for a product or service, customers are not entitled to a voluntary refund under such a guarantee.

This does not affect any applicable statutory rights, including mandatory withdrawal rights, consumer protection rights, or legally required refunds.

3. Weekly Subscriptions (Weeklys)

Loop Gems offers certain products, services, and memberships through a recurring weekly subscription model (“Weeklys”).

The following conditions apply to all weekly subscriptions:

3.1 Automatic Renewal

Weekly subscriptions automatically renew for an additional weekly billing period unless canceled before the beginning of the next billing cycle.

3.2 Recurring Payments

Subscription fees are charged automatically on a weekly basis using the payment method selected during checkout.

The applicable subscription price and billing frequency are clearly displayed before the subscription is purchased.

3.3 Subscription Cancellation

Customers may cancel their weekly subscription at any time without providing a reason.

Cancellation becomes effective at the end of the current paid billing period.

Once a cancellation has taken effect, no further subscription charges will be made for subsequent billing periods.

3.4 Access After Cancellation

Following cancellation, customers will generally retain access to the subscription’s included products, services, or membership benefits until the end of the billing period already paid for, unless otherwise expressly agreed for the specific offer.

3.5 Refunds for Subscription Payments

Payments for billing periods that have already started are generally non-refundable and will not be refunded on a prorated basis, except where otherwise expressly agreed or required by applicable law.

Failure to use or access subscription benefits does not, by itself, entitle a customer to a voluntary refund.

4. Cancellation Process

Customers may cancel their subscriptions through the cancellation options provided in their customer account or through the cancellation methods specified at the time of purchase.

Cancellations will be processed in accordance with the applicable subscription terms.

Customers are encouraged to submit cancellation requests before the start of their next billing period to avoid additional recurring charges.

5. Special Offers and Product-Specific Guarantees

Loop Gems may occasionally offer special refund policies, satisfaction guarantees, or money-back guarantees for selected products, programs, or promotional offers.

Such guarantees apply exclusively to the specific products or services for which they are explicitly advertised.

Any applicable guarantee period, eligibility criteria, and refund requirements will be communicated on the respective sales page, within the sales funnel, or in the product-specific terms and conditions.

A money-back guarantee offered for one product, service, or promotion does not automatically apply to any other products, services, memberships, or subscriptions offered by Loop Gems.

6. Statutory Consumer Rights

Nothing in this policy excludes, restricts, or overrides any mandatory consumer rights provided by applicable law.

In particular, statutory withdrawal rights, legal warranty rights, and other legally required refund entitlements remain unaffected.

Where applicable mandatory laws conflict with any provision of this policy, those mandatory legal requirements shall prevail.

7. Final Provisions

By purchasing a subscription, customers acknowledge and agree to the subscription terms presented before completing their purchase, including recurring billing, payment intervals, and cancellation conditions.

All applicable prices, subscription benefits, renewal terms, and billing frequencies are disclosed during the checkout process.

Loop Gems reserves the right to update this policy in accordance with applicable law. Any changes affecting existing subscriptions will be communicated where legally required.